Subject: Escalate - 880465
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked], Sachin Maheshwari <[email-masked]>
Date: Thu, 18 Jun 2020 08:14:44 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 18 June, 2020 17:08:35 
Subject: Escalate - 880465 

Hi Team, 
Problem Statement: (Missing items) 

Order Date : 11/04/2020 
Order ID: 6480402875 
Tracking ID: 290085347191 
Assistance Required: Need missing item 

Issue Description: Customer is complaining that he has received 5 items out of 6. He has not received the Bassinet. Customer wants the missing item. 

The missing item is 162078604 - - Chicco Baby Hug 4-in-1 Portable Baby Bassinet the cost of the item is SAR 1,099.00. 

Regards, 
Nikhil