Subject: RE: Late Delivery 6483074657
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Jun 2020 07:23:49 -0700 (PDT)

Dear team,

Kindly note that the order has been delivered to the customer as shown in the system. If the customer is still insisting on the fact the he didn't receive the order, please reship the requested items to us in order to deliver them or please contact our finance team to endorse a compensation in your bank account

Best regards

Lubna Shehadeh

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 29/5/2020 9:09 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: Late Delivery 6483074657

any update ???

From: "Shakeeb Arsalan" <[email-masked]>

To: "Support" <[email-masked]>, "Aessam" <[email-masked]>, "Ralam" <[email-masked]>

Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Friday, 22 May, 2020 22:23:07

Subject: Re: Late Delivery 6483074657

Any update ?

From: "Shakeeb Arsalan" <[email-masked]>

To: "Support" <[email-masked]>, "Aessam" <[email-masked]>, "Ralam" <[email-masked]>

Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Tuesday, 19 May, 2020 21:04:40

Subject: Late Delivery 6483074657

Hi Team,

Problem Statement: Late Delivery

Order Date: Apr 17, 2020

Order ID: 6483074657

Tracking ID: S001041929735

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 24/04/20 but till now the order has not delivered to the customer so we request you to arrange delivery on a priority basis.

Regards,

Shakeeb