Subject: RE: C&C order confirmation 6489217503
From: Jessie Caparas <[email-masked]>
To: Max Jubaildowntown <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Thamari Kannan <[email-masked]>, Prakash Iyangar <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Raghu Pillai <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Mehboob Basheer <[email-masked]>, Manoj Gahlot <[email-masked]>
Date: Thu, 18 Jun 2020 14:06:53 +0000

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>
FYI on the below.

No need to update anything.

Thanks!

From: Max Jubaildowntown <[email-masked]>
Sent: Thursday, June 18, 2020 4:28 PM
To: Jessie Caparas <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Thamari Kannan <[email-masked]>; Prakash Iyangar <[email-masked]>; LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Raghu Pillai <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Mehboob Basheer <[email-masked]>; Manoj Gahlot <[email-masked]>
Subject: Re: C&C order confirmation 6489217503

Dear All,

I just spoke to the customer by phone and he confirmed that he picked up the order long time ago.
So now no need to do a refund or anything, store will receive the order.

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]
FASHION FOR REAL PEOPLE

________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 18, 2020 3:07 PM
To: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Vinodhini Chandrasekaran (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>; Manoj Gahlot <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Hi All,

To avoid prolonging this issue let's refund this customer before it gets escalated to the ministry.

@Prakash Iyangar<mailto:[email-masked]> order value is SAR 567 pending from May 6. This is the customer's 2nd order with us.

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]> kindly mark order ID as not picked.

INC INC0773590

From: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 18, 2020 3:05 PM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>; Manoj Gahlot <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

Dear Abhilash,

As I said before we have not physically received the order. You can check the deliver note with one of my staff signature.

You also can check that order number is circled from WH with a black pen which my staff signed with blue pen, that's mean the delivery note came like that. In the same delivery note that I had in store, it mentioned it was turned to.

I have attached a C&C delivery note from today's delivery and you can see how we receive these papers with pen marked. This is not a professional work process  for a logistic team.

As I have send so many emails in the past regarding those issues but I got no response from no one. But now every one is responding to this email. Is it because there are higher management mentioned in CC.

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]

FASHION FOR REAL PEOPLE

________________________________

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 6:34 PM
To: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>; Manoj Gahlot <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Dear Hamzah,

As per warehouse the order was delivered.

Dear Kannan,

Please verify advise on what is the status of this order?

From: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 6:32 PM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>; Manoj Gahlot <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

Dear Abhilash,

The store has not received anything. I have checked all locations.

The delivery paper attached in the email is what the driver gave us. It was marked by the WH.

I personally count each and every partial we get and scan them my self.

As this is not the first time that WH sends missing delivery to my store and I have marked so many emails regarding this issue.

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]

FASHION FOR REAL PEOPLE

________________________________

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 4:56 PM
To: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>; Manoj Gahlot <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Dear Hamzah,

Parcel was delivered to store. Can you confirm if its there in the store or has it gone missing?

Thanks and Regards,

Abhilash Kuttalam
Max Fashion

Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,

Kingdom of Saudi Arabia

Phone - 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Caa2792e8136d46654a1d08d8138304ce%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637280800735823925&sdata=GCM3C1wsgTgpAJSbxIbQ4rfWPeRNT5noR%2FBGYTEhTFo%3D&reserved=0>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 3:05 PM
To: Thamari Kannan <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Manoj Gahlot <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

Dear Team,

PFA.

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]

FASHION FOR REAL PEOPLE

________________________________

From: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 2:54 PM
To: Thamari Kannan <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

Dear Team,

PFA.

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]

FASHION FOR REAL PEOPLE

________________________________

From: Thamari Kannan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 2:10 PM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Mehboob Basheer <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Dear Abhilash,

Subject order find the below received and store sent date.

Order No

Store code

Concept

Region

Packet Count

RYD Shipout Date

DAM received Date

SENt DATE

6489217503

60227

MAX

DAMMAM

1

12-May-20

13-May-20

17/05/2020

Thanks & Regards,

Kannan.

SCM WH Dammam

Tel: +966 (13) 892 5357 Mobile: +966 0 540228605
Email: [email-masked]<mailto:[email-masked]>

Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia"

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Caa2792e8136d46654a1d08d8138304ce%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637280800735833925&sdata=i8qJZSIiLYPScpQqAV3%2FXSyRQ0W0zjysaOzmcwygal4%3D&reserved=0>

<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FLandmarkArabia&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Caa2792e8136d46654a1d08d8138304ce%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637280800735843920&sdata=UU02DqTh2obaCATI0yqHb%2BPoGL7J%2Fm44M1C%2FGFdEhq0%3D&reserved=0>  <@LandmarkArabia>   <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flandmark-group&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Caa2792e8136d46654a1d08d8138304ce%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637280800735843920&sdata=ASj2FjQH%2FEXmeai2Fnl7sGWhbMB5Tl3Q5KasqzCs12s%3D&reserved=0>

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 12:34 PM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Thamari Kannan <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Thanks Esaf.

Dear Kannan,

Do we have POD for this order 6489217503being delivered to the store 60227?

Regards,

Abhi

From: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 11:21 AM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Dear Abhilash ,

Below Said order we shipped & handed over to Dammam warehouse at 13-May-2020...

Thanks

Esaf

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 11:13 AM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Dear Esaf,

Could you please help us in checking if the parcel was sent to store?

Store is claiming that It has not received the same from warehouse.

Regards,

Abhi

From: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 11:04 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

Dear Team,

The C&C order is not in JDT store. We still have not received it from WH

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]

FASHION FOR REAL PEOPLE

________________________________

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 10:51 AM
To: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order confirmation 6489217503

Hi @Max Jubaildowntown<mailto:[email-masked]>

Can you please confirm if the order is physically in the store?

From: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 17, 2020 10:45 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

Dear Team,

As in Sahla App, we still have not received the order in store level.

The statutes says Sent to store.

Thank You

Hamzah A Alhalal

Store Manager

Cell 059-808-2245/ Ext 5562

Jubail Downtown - 60227

[1476355766769_PastedImage]

FASHION FOR REAL PEOPLE

________________________________

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 16, 2020 8:40 PM
To: Max Jubaildowntown <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order confirmation 6489217503

External email sender, please take precaution.

Hi Team,

Problem Statement: C&C Order confirmation
Order Date :Apr 6, 2020
Order ID:6489217503
Tracking ID:648921750322999991

Store Code Max60227
Assistance Required: Please confirm if the order available at the store or not.
If yes please arrange the collection.

Regards
Shakeeb

________________________________

From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 13 June, 2020 12:44:20
Subject: Late Shipping

Hi Team,

Problem Statement: Late Shipping
Order Date :Apr 6, 2020
Order ID:6489217503
Tracking ID:648921750322999991

Store Code Max60227
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Apr 6, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped/shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards
abdulaziz Ghilan

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