Subject: Re: Damaged Item Recieved
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 18 Jun 2020 06:58:41 -0700 (MST)

Hi 

Item price below SAR 30 

raise jira for refund 

Regrads, 
Fauzan 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 18 June, 2020 03:05:26 
Subject: Damaged Item Recieved 

Hi Team, 

Problem Statement: LIFESTYLE TEAM 
Order Date :Apr 13, 2020 
Order ID:6481403639 
Tracking ID:S000998485022 
damaged item:154836851 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that he received the item on 4/28/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
HAITHM SAEED