Subject: RE: missing item/6488175494
From: ALL RUH OPS - Landmark <[email-masked]>
To: ArishLaila <[email-masked]>, Seeta Seeta <[email-masked]>, Jed Conlocops2 <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Haithm Saeed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 18 Jun 2020 11:14:18 +0000

Dears,

Kindly note both items delivered to customer.

Best Regards.
Special Projects – Operations
Aramex International – Riyadh, Saudi Arabia

From: ArishLaila <[email-masked]>
Sent: Thursday, June 18, 2020 12:18 PM
To: Seeta Seeta <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Omer Saeed (SA) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Haithm Saeed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: missing item/6488175494

External email: avoid to open links or attachments unless sender is known and content is relevant..

@Omer Saeed (SA)<mailto:[email-masked]>- please confirm delivery status with containers details.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 18, 2020 11:18 AM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Haithm Saeed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: missing item/6488175494
Importance: High

External email sender, please take precaution.
Hi Team,
With refernece to the order number: 6488175494, the customer is complaining about the missing item 160810882 - - Juniors Air Hockey Game Set SAR 124.However, as per the hybris all items has been delivered to the customer under tracking number: 45947685512.

So can you please cheeck and let us know whther the item was shipped or not from our end.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Haithm Saeed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 18 June, 2020 02:46:51
Subject: missing item

 Hi Team,

Problem Statement: Missing item BABYSHOP TEAM
Order Date : May 2, 2020
Order ID:6488175494
Tracking ID:45947685512
Delivery Date:5/8/20
Assistance Required: Need Urgent Assistance
ITEM ID:160810882
ITEM NAME: Juniors Air Hockey Game Set
Issue Description: Customer emailed us informing that she placed order for (ITEM NAME) and there is a peiece is missing.

Regards,
HAITHM SAEED

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