Subject: Re: missing item/6488175494
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Haithm Saeed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 18 Jun 2020 01:17:59 -0700 (MST)

Hi Team, 

With refernece to the order number: 6488175494, the customer is complaining about the missing item 160810882 - - Juniors Air Hockey Game Set SAR 124.However, as per the hybris all items has been delivered to the customer under tracking number: 45947685512. 

So can you please cheeck and let us know whther the item was shipped or not from our end. 

Thanks & Regards, 
Seeta Kunwar 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 18 June, 2020 02:46:51 
Subject: missing item 

Hi Team, 

Problem Statement: Missing item BABYSHOP TEAM 
Order Date : May 2, 2020 
Order ID:6488175494 
Tracking ID:45947685512 
Delivery Date:5/8/20 
Assistance Required: Need Urgent Assistance 
ITEM ID:160810882 
ITEM NAME: Juniors Air Hockey Game Set 
Issue Description: Customer emailed us informing that she placed order for (ITEM NAME) and there is a peiece is missing. 

Regards, 
HAITHM SAEED