Subject: Damaged Item Recieved
From: Haithm Saeed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 17 Jun 2020 14:35:26 -0700 (MST)

Hi Team, 

Problem Statement: LIFESTYLE TEAM 
Order Date :Apr 13, 2020 
Order ID:6481403639 
Tracking ID:S000998485022 
damaged item:154836851 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that he received the item on 4/28/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
HAITHM SAEED