Subject: RE: Refund Approval #6485419770
From: Hamza Hafeez <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 17 Jun 2020 16:04:21 +0000

Hi Fauzan,

Please proceed with the manual refund.

Regards,
Hamza Hafeez
Customer Support / e-Commerce Executive

Landmark Tower, Dubai Marina, Dubai, P.O.Box 25030, United Arab Emirates
Tel: +971 4 517-3209   Mobile: +971 50 483 9600
Shop online at: www.shoemartstores.com<http://www.shoemartstores.com/>
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From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, June 17, 2020 7:55 PM
To: Hamza Hafeez <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Refund Approval #6485419770
Importance: High

External email sender, please take precaution.
Hi Hamza,

With reference to order #6485419770
Tracking ID: 45944424116
This order contain two items one item has been delivered and one item return to WH as per Aramex website. Kindly check and update us if you have received the item to refund for customer.
Item ID: 162143043 - - Kappa Textured Walking Shoes with Hook and Loop Closure (SAR159.00)

We have escalated to Conloc but we do not get any response, kindly check and assist us if we can manually refund for this item.
​
Regards,
​Fauzan
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