Subject: Re: Refund issue
From: Hafizullah Lsm <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 16 Jun 2020 23:36:41 -0700 (MST)

Hi Team 

Problem Statement: Refund issue 

Order Date : Apr 16, 2020 
Order ID: 6482655347 
Tracking ID: S000934527048 
Assistance Required: Need to check the refund 

Issue Description: The order was paid by SADAD the order is ​NOT_DELIVERED and has been refunded but the customer is complaining that he did not receive the amount so kindly check this order. 

Bank Detials: 

Account holder name: Maryam Youssef Yaqoub Al-Dossary 
The bank's name: Al-Rajhi 
Branch name: Jawharat Al-Hada - 51400 
Account number: 514608010335692 
IBAN number: SA3780000514608010335692 
Account type: Personal 

Regards 
Hafizullah 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Hafizullah Lsm" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, June 15, 2020 8:39:53 PM 
Subject: Re: Refund issue 

Ask customer to provide bank details. 

Regards, 
Fauzan 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 15 June, 2020 10:23:11 
Subject: Re: Refund issue 

Hi team 

please check this order 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, June 10, 2020 3:04:55 PM 
Subject: Refund issue 

Hi Team 

Problem Statement: Refund issue 

Order Date : Apr 16, 2020 
Order ID: 6482655347 
Tracking ID: S000934527048 
Assistance Required: Need to check the refund 

Issue Description: The order was paid by SADAD the order is ​NOT_DELIVERED and has been refunded but the customer is complaining that he did not receive the amount so kindly check this order. 

Regards 
Hafizullah