Subject: RE: missing item 6478571068
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 17 Jun 2020 04:55:38 +0000

Process manual refund

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, June 16, 2020 8:18 PM
To: ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: missing item 6478571068

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 June, 2020 19:31:28
Subject: refund of missing item ticket ID 836483

Problem Statement: missing items
Order Date : Apr 6, 2020
Order ID: 6478571068
Tracking ID: 290086291720,S000811125237
Assistance Required: Need refund of all items

Issue Description: the customer has placed his order on Apr 6, 2020 with the order id 6478571068, as per record .it says delivered but the customer says that he did not receive his complete order yet, . Now he is chasing us for his missing items:

162211090 - - Juniors Dream Print Dress with Cap Sleeves SAR39.00
160872571 - - Juniors Printed Multi-Use Wrap SAR14.00
161648989 - - Juniors Embroidered Towel with Hood and Mittens SAR27.00
158577172 - - Juniors Baby Wrap Blanket - 90x100 cms SAR18.00
157876841 - - Juniors 8-Piece Clothing Set SAR75.00
161649008 - - Juniors Embroidered Thermal Blanket - 76x102 cms SAR17.00
162210703 - - Juniors Printed Closed Feet Sleepsuit with Long Sleeves SAR39.00

please look into the concern and do needful.

Best regards
Ammar asif

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