Subject: RE: On validation cancelled order /Refund/ 8386015946
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Tue, 16 Jun 2020 20:38:12 +0000

Hi,

Please find the below refund.

Order Id:- 8386015946
Original Transaction ID202015678175990
IP Address37.231.199.6Batch ID
Transaction Date/TimeSat Jun 13 23:12:43 AST 2020Post Date0613
Transaction ID202016560418181Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number526450******4377Card ExpirationSep , 2021
Transaction Amount20.350Currency Code414
Merchant Track ID159124352300084482Result CodeCAPTURED
Host Response00Authorization Code078147
AVS ResponseCVD2 Validation Repsonse
Reference ID016597001751STAN ID837031
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Saturday, June 13, 2020 5:52 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: On validation cancelled order /Refund/ 8386015946

External email sender, please take precaution.
Hi Team,

Problem Statement: On validation cancelled order
Order Date : 04 June 2020
Order ID: 8386015946
transaction id; 10120201567823720

Assistance Required: Need refund for customer.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 June, 2020 18:21:25
Subject: On validation cancelled order // 8386015946

Hi Team,

Problem Statement: On validation cancelled order
Order Date : 04 June 2020
Order ID: 8386015946
transaction id; 10120201567823720
Assistance Required: Need refund for customer.

Issue Description: Customer failed to order successfully, As per the Hybris website amount has been captured from his/her Account kindly check and process the RMA asap and update us.

Regards,

Ataullah

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