Subject: Re: Refund issue: Case id - 451400 Order Number: 9764557970
From: Shakeeb Arsalan <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 16 Jun 2020 11:23:15 -0700 (MST)

Hi Manish, 

PFA check Jan bank statement, it is mentioned that the customer got the refund on 5th of Jan, Please inform him and close the case. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 13 June, 2020 14:21:24 
Subject: Re: Refund issue: Case id - 451400 Order Number: 9764557970 

Any update? 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 11 June, 2020 19:39:19 
Subject: Re: Refund issue: Case id - 451400 Order Number: 9764557970 

Please forward the below concern to the relevaln team. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 7 June, 2020 11:16:45 
Subject: Refund issue: Case id - 451400 Order Number: 9764557970 

Hi Team, 

Kindly find the attachment for your reference and do the needful. 

Problem statement: The customer is asking the proof for the refund as he had claimed the he had not received the amount. 

Case id - 451400 
Order Number: 9764557970 
Order Created: 12/17/2019 
Tracking id - FP1218000106 

RMA - 52715388 
Refund amount - AED 109.00 
Refund process date: 1/2/2020 
​ 
Assistance Required: We request you to please help us with the transaction details as per the customer request 
​ 
Regards, 
Manish