Subject: Re: Damaged Item Recieved
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 16 Jun 2020 10:15:15 -0700 (MST)

Hi Haitham, 

Create return request 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 13 June, 2020 15:14:04 
Subject: Damaged Item Recieved 

Hi Team, 

Problem Statement: LIFESTYLE TEAM 
Order Date :May 2, 2020 
Order ID:6488048897 
Tracking ID:S001152081550 
Damaged Item:161683196 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that he received the item on 5/9/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
HAITHAM SAEED