Subject: Re: late shipment 6484090836
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], Suvadeep Saha <[email-masked]>, [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, [email-masked]
Date: Tue, 16 Jun 2020 08:37:11 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 14 June, 2020 10:38:26 
Subject: Re: late shipment Ticket ID 930472 

Ticket 930472 

Hi Team, 

Problem Statement – Not shipped yet 

Order date Apr 19, 2020 
Order ID – 6484090836 
Tracking ID : S001333025831 

Assistance Required – The courier Partner ( Shipa) has not received the order Physically , Please check and do the needful 
Kindly check and revert 

Regards, 
Ahmad 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 26 May, 2020 11:18:39 
Subject: Re: late shipment Ticket ID 930472 

hi team. 
any update? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, May 25, 2020 6:28:09 PM 
Subject: Re: late shipment Ticket ID 930472 

Hi Ammar, 

aramex shipment has been delivered 
Smsa's shipment has been reshipped with shipa on 22nd of May under the following AWB S001333025831 

Note: do not mention 2 different AWB in the same escalation 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 18 May, 2020 12:29:40 
Subject: late shipment Ticket ID 930472 

Problem Statement: late delivery 
Order Date : Apr 19, 2020 
Order ID: 6484090836 
Tracking ID: 290087532218،45944316714 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 19, 2020 with the order id 6484090836 in 2 consignments but he did not receive his second consignment which was with SMSA , and the delivery date has already been passed. Now he is chasing us for his second consignment. 

please do helpful. 

Best regards 
Ammar asif