Subject: Re: Arabic Language Test - EBRAHIM AL-DUBAI
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 16 Jun 2020 07:13:21 -0700 (MST)

Hi Harpreet, 

The Candidate is native, 8/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 12:16:12 
Subject: Arabic Language Test - EBRAHIM AL-DUBAI 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	EBRAHIM AL-DUBAI / (+91) 8847420252 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Hello this is pizza hut customer service. we are really sorry for this inconvenience matter it was a traffic jam on the way, as we check that there are pizza hut stores near your location, but don't worry we going to send your message to the mangament and we try to give you a one free pizza, 

Thank you for your understanding 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Ebrahim 24 years old . Basically I'm from yemen but living in punjab, India 
I'm doing Computer science engineering at Punjab technical university , 
I love to travel between cities and countries 

I have passion that if I'm doing something I'm doing good 
I worked a little bit in different fields 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	A good customer service is that one who works in time go on time with same routine same way in the end of the month receive his money , that's it 

A GREAT CUSTOMER SERVICE : is that one we has passion in his work try to improve him self fond several way to be acceptable to the new customer he do his best to make the business better 

الموضف العادي : يعمل بشكل جيد نفس الروتين يذهب وياتي على نفس المنهج ياتي نهايه الشهر يستلم راتبه ليس هناك اي جديد 

الموضف الممتاز: من لديه شغف وهمه تجاه وظيفته يعمل بجهد لكي يتطور من اسلوب عمله ويستقطب عملاء جدد يعمل بافضل ما لديه ويعمل كانه صاحب الشركه ليس موظف فقط 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	انني استطيع التحدث العربيه و الانجليزيه و 50%من الهنديه 

لدي بعض الخبره اشتغلت 3 اشهر في club factory 

لديه الشغف والهمه اذا اتكمنت وتعلمت العمل جيدا اعمل بجد 
انني اومن بعبارة الله يحب المرء اذا عمل عملا ان يتقنه 
احب الاتقان في العمل والتطور فيه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	السلام عليكم ورحمته الله وبركاته 
لقد سافرت الى مدينه جوا السياحيه 
امضيت 11 شهرا بداهلها 
مدينه رائعه بكل ما تحمل الكلمه من معنى 

ياتو اليها السياح من جميع انحاء العالم 
سكانها المحليون يتحدثون الانجليزيه بطلاقه وعده لغات 

احببت هذي الندينه لانها مدينه راقيه ورخيصا نسبيا المعيشه 
صنعت اكثر من صديق وصديقه من جميع انحاء الهند والعالم 
نعم ايضا الهنود من حميع الولايات يذهبوا اليها 

كونت صداقات ومعرفه عظيمه هناك 
اتمنى ان ازورها من جديد 

انصح الجميع ان يزورها ويمضي ع الاقل شهرا كاملا هناك 

وايضا لدي انا الحب للسفر والسياحه 
ولانها ولايه ساحليه تطل على عده شواطئ خلابه 
ويكوسها الحر الرطب اغلب السنه 
وهناك شمال وجنوب جوا كما هي منقسمه الى قسمين الشمال والحنوب 
عاصمتها بنجيم 

احب هذي الولتيه كحبي لوطني وشكرا