Subject: RE: Need POD Order ID: 6485053899
From: Usman Aslam Qadri <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, "[email-masked]" <[email-masked]>, CS E-Commerce Support <[email-masked]>, Key Accounts - KSA <[email-masked]>
Date: Tue, 16 Jun 2020 12:01:55 +0000

Dear Shakeeb Arsalan,

Below for your information as you requested.

Barcode

Scan Time

Remarks

171088434328

5/20/2020 11:16

RTN TO LAND MARK

290088434317

5/13/2020 13:09

Shipment delivered

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Tuesday, June 16, 2020 2:50 PM
To: Usman Aslam Qadri; CS E-Commerce Support; Key Accounts - KSA
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]
Subject: Re: Need POD Order ID: 6485053899

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Monday, 1 June, 2020 12:55:14
Subject: Need POD Order ID: 6485053899

Hi Team,

Problem Statement: Need POD
Order Date : Apr 22, 2020
Order ID: 6485053899
Tracking ID: 290088434317

Assistance Required: Need Urgent POD

Issue Description: The order was shipped from our side on Apr 23, 2020 and as per smsa website the order delivered to customer on May 13, 2020, But customer claiming that she has not received the order, Kindly check and share with us if the whole order has been shipped.

Regards,
Ebrahim Hageb