Subject: Re: Need POD Order ID: 6489283961
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 16 Jun 2020 04:54:23 -0700 (MST)

the order was marked as delivered on the same day the customer contacted us and u did not confirm with the customer if he got the order. 
Please confirm with him once, then if he said that he did not get the order yet then raise to us 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 14 June, 2020 17:08:03 
Subject: Re: Need POD Order ID: 6489283961 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 8 June, 2020 19:24:49 
Subject: Re: Need POD Order ID: 6489283961 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "ALL RUH OPS Landmark" <[email-masked]>, [email-masked], [email-masked], [email-masked] 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 4 June, 2020 20:06:06 
Subject: Re: Need POD Order ID: 6489283961 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 29 May, 2020 15:51:28 
Subject: Need POD Order ID: 6489283961 

Hi Team, 

Problem Statement: Need POD 
Order Date : May 6, 2020 
Order ID: 6489283961 
Tracking ID: 45949337431 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on May 10, 2020 and as per aramex website the order delivered to customer on May 13, 2020, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Ebrahim Hageb