Subject: Re: Arabic Language Test - Mohammed Alsharif
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 16 Jun 2020 02:25:41 -0700 (MST)

Hi Harpreet, 

The candidate did not write much, But based on what he has written it seems he is native 9/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 14:12:16 
Subject: Fwd: Arabic Language Test - Mohammed Alsharif 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Mohammed Alsharif / (303121) 8079035018 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I would apologise to the customer and I would say there was a mistake with delivery and , I would give him discount with the order and deliver it fast ,, 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm a student who's has an experience in online sales and marketing, I have a great character to handle any situation , I also speak a two languages which are the Arabic and Englih and little bit Hindi , 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمة العملاء الجيدة وخدمة العملاء الممتازة ، في خدمة العملاء الجيده نحاول أن نساعد الزبائن قدر المستطاع بدون اي خسائر ، اما في خدمة العملاء نسعئ دوما لإرضاء عملائنا الكرام على أتم وجه مما يجعل العميل سعيد في التعامل معنا وبذالك نحقق الارباح ونستفيد من شهرة شركتنا في زيادة عملائنا 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	ما الذي يجعلني استحق العمل في خدمة العملاء عن غيري لدي خبرة في مجال التسويق وفي خدمة العملاء في بلادنا 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد سافرت إلى العديد من المدن منها السعوديه، وعمان وكنت في مدينه مسقط ، وحاليا في الهند ..