Subject: Re: Missing item// 6490876012
From: Shakeeb Arsalan <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 15 Jun 2020 07:44:30 -0700 (MST)

Hi Algaili, 

The refund for the missing item has been initiated, Inform the customer and close the case 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 6 June, 2020 21:04:49 
Subject: Missing item// 6490876012 

Hi Team, 

Kindly follow up with concerned party the following case: 

Hi Team, 

Problem Statement: Missing items 

Order Date : May 11, 2020 
Order ID: 6490876012 
Tracking ID: S001251719850 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 10 items, Under the consignment details we can see that all 11 items have been shipped/Delivered from our side. 

The missing item is 162393802 - - Mimi Lu Billie Baby Buggy SAR199.00 

Regards, 
Algaily.