Subject: Re: Late Shipping
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 15 Jun 2020 07:37:07 -0700 (MST)

Hi Mykel, 

The order NO u have provided is incorrect, the correct order is 6490165709, However on Saudipost tracking it is showing delivered on June 4th. 
Please confirm with the customer 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 6 June, 2020 14:52:21 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 09/05/2020 
Order ID: 6490167509 
Tracking ID: CRDSAL0019719520 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 09/05/2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards,