Subject: Re: Missing item/ 6479712663
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, [email-masked], sachin maheshwari <[email-masked]>
Date: Mon, 15 Jun 2020 06:05:04 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 5 June, 2020 17:47:02 
Subject: Missing item/ 6479712663 

Hi team, 

Problem Statement: (Missing items) 
Order Date : Apr 10, 2020 
Order ID: 6479712663 
Tracking ID: 290085064860 
Assistance Required: Need missing item 

Issue Description: The customer is complaining that he has not received the item( 161159105 - - Juniors Multi-Function Playmat) but on hybris it shows that it was shipped with consignment under tracking id 290085064860. 
The missing item is 161159105 - - Juniors Multi-Function Playmat SAR199.00 

kindly check and update us about the same. 

Regards, 
Asjad.