Subject: Re: Missing items Order ID: 6492969425
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 14 Jun 2020 09:46:29 -0700 (MST)

Hi Ebrahim, 

Item below SAR 100 kindly pushback one time and then refund if customer come again. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 14 June, 2020 18:00:30 
Subject: Missing items Order ID: 6492969425 

Hi Team, 

Problem Statement: Missing items 
Order Date : May 19, 2020 
Order ID: 6492969425 
Tracking ID: S001319788205 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 7 items but as per the customer she has only received 6 items, Under the consignment details we can see that all 7 items has been shipped from our side. 

The missing item is 
162149240 - - Textured Soft Case Luggage with Swivel Wheels - 42x25x69 cms SAR99 (quantity 1) 

Regards, 
Ebrahim Hageb