Subject: Re: Missing items Order ID: 6487533885
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 14 Jun 2020 04:40:57 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 29 May, 2020 16:07:53 
Subject: Re: Missing items Order ID: 6487533885 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ebrahim" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 23 May, 2020 02:09:26 
Subject: Missing items Order ID: 6487533885 

Hi Team, 

Problem Statement: Missing items 
Order Date : Apr 30, 2020 
Order ID: 6487533885 
Tracking ID: S001127630797 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 8 items but as per the customer he has only received 6 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. 

The missing item are 
161005430 - - Bigben London Printed Picture Frame (SAR69) 
161760430 - - Eiffel Tower Printed Canvas Wall Art with Stone Studded Detail (SAR52) 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 22 May, 2020 19:32:52 
Subject: Missing items Order ID: 6487533885 

Hi Team, 

Problem Statement: Missing items 
Order Date : Apr 30, 2020 
Order ID: 6487533885 
Tracking ID: S001127630797 

Assistance Required: Need missing item 

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them. 
Items: 
Eiffel Tower Printed Canvas Wall Art with Stone Studded Detail (quantity 1) 
Bigben London Printed Picture Frame (quantity 1) 
Regards, 
Ebrahim Hageb