Subject: RE: Late Shipping 6477665540 / Refund
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Date: Sun, 14 Jun 2020 10:45:12 +0000

Pls process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, June 14, 2020 2:07 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Subject: Re: Late Shipping 6477665540 / Refund

External email sender, please take precaution.
Hi Sachin,
Order Date : Apr 5, 2020

Order ID: 6477665540
Tracking ID : S001022210731
Total Price : SAR134.20

Issue description : the order is pending since more than 2 months, it has not been shipped and the WH is not getting back to us.
Customer is chasing us.

Assistance required : Please provide approval in order to refund the customer and close the case,

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 7 June, 2020 16:07:37
Subject: Re: Late Shipping 6477665540

Hi Team,

Any update ?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 4 June, 2020 20:54:10
Subject: Late Shipping 6477665540

Hi Team

Problem Statement: (Late Shipping)

Order Date : Apr 5, 2020

Order ID: 6477665540
Tracking ID : S001022210731
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Apr 5th  and till now  the order has not been shipped yet.

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the order and refund the customer.

Regards,
Shakeeb

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