Subject: RE: steamer is not working: Case id - 682769, Order ID: 9770908397
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Bsu Wml <[email-masked]>, Sameer Koothalikutty <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 13 Jun 2020 09:23:34 +0000

Pls arrange a return & process refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, June 13, 2020 10:47 AM
To: Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: steamer is not working: Case id - 682769, Order ID: 9770908397

External email sender, please take precaution.
Hi Team,

Any update?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "bsu wml" <[email-masked]<mailto:[email-masked]>>, "sameer koothalikutty" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 8 June, 2020 17:30:51
Subject: Re: steamer is not working: Case id - 682769, Order ID: 9770908397

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 31 May, 2020 19:49:06
Subject: steamer is not working: Case id - 682769, Order ID: 9770908397

Hi Team,

Any update for the customer on the below concern?

Problem Statement: The customer has reported to us that for the item (160588249 - - Juniors Food Processor Blender and Steamer) steamer is not working.

Case id - 682769
Order Date: 2/21/2020
Delivery Date: 2/22/2020
Order ID: 9770908397
Tracking ID: S000550251451

Item name: 160588249 - - Juniors Food Processor Blender and Steamer
Item cost: AED 284.00

Assistance Required: Please help the customer to either get it repaired or help the customer with an alternate option.

Regards,
Manish

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