Subject: Re: steamer is not working: Case id - 682769, Order ID: 9770908397
From: Shakeeb Arsalan <[email-masked]>
To: bsu wml <[email-masked]>, sameer koothalikutty <[email-masked]>, sachin maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 12 Jun 2020 23:47:25 -0700 (MST)

Hi Team, 

Any update? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "bsu wml" <[email-masked]>, "sameer koothalikutty" <[email-masked]>, "sachin maheshwari" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 8 June, 2020 17:30:51 
Subject: Re: steamer is not working: Case id - 682769, Order ID: 9770908397 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 31 May, 2020 19:49:06 
Subject: steamer is not working: Case id - 682769, Order ID: 9770908397 

Hi Team, 

Any update for the customer on the below concern? 

Problem Statement: The customer has reported to us that for the item (160588249 - - Juniors Food Processor Blender and Steamer) steamer is not working. 

Case id - 682769 
Order Date: 2/21/2020 
Delivery Date: 2/22/2020 
Order ID: 9770908397 
Tracking ID: S000550251451 

Item name: 160588249 - - Juniors Food Processor Blender and Steamer 
Item cost: AED 284.00 

Assistance Required: Please help the customer to either get it repaired or help the customer with an alternate option. 

Regards, 
Manish