Subject: late shipment ticket ID 1011872
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Fri, 12 Jun 2020 10:13:33 -0700 (MST)

Hi Team, 

With reference to order ID: 6485401507 
Tracking ID: S001310767490 
Customer placed order on Apr 23, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 12 June, 2020 09:22:46 
Subject: late shipment ticket ID 1011872 

Problem Statement: late shipment 
Order Date : Apr 23, 2020 
Order ID: 6485401507 
Tracking ID: S001310767490 
Assistance Required: Need urgent shipment. 

Issue Description: the customer has placed his order on Apr 23, 2020 with the order id 6485401507, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 

Best regards 
Ammar asif