Subject: RE: Late Shipping // 6490573587
From: Maxwhryd Ecom <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ArishLaila <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 12 Jun 2020 13:28:56 +0000

Dear team ,

Said order we shipped and handed over to Saudi post Team at 15-May-2020….

Thanks
Esaf

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, June 11, 2020 7:37 PM
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; M Ataullah <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Late Shipping // 6490573587
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order ID:  6490573587
Tracking ID:  CRDSAL0019735520
Customer placed order on May 10, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 11 June, 2020 13:19:18
Subject: Late Shipping // 6490573587

Hi Team,

Problem Statement: Late Shipping
Order Date : May 10, 2020
Order ID: 6490573587
Tracking ID: CRDSAL0019735520
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on May 10, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped, but physically not received at courier department,
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Ataullah

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