Subject: Fwd: Arabic Language Test - Ebrahim AL-Dubai
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 12 Jun 2020 02:28:02 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Ebrahim AL-Dubai / (91) 8847420252 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sorry sir for the inconvenience matter , we going to fix this for you ،we have already taken your complains to the mangament department, if you would to like to continue ordering with us we will be happy 

Thank you for your understanding 

Thank you 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am third year student of Computer science engineering, basically I'm from Republic of Yemen, currently living in punjab,india 

I have worked in club factory costumers services for 2 months 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمه الزباين العاديه و الجيده فرق شاسع 

الخدمه العاديه انك تعمل بتوقيت ونظام معين 
اما الجيده ان عقدم افصل ما لديك واكثر لكي تساعد العملاء وتقدم لهم خدمه مريحه وسهله 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	انا كشخص عربي اتحدث العربيه والانجليزيه و 50%من الهنديه 

ولدي بعض الخبره في مجال الاتصالات وخدمه العملا 
وايضا كحاجتي للعمل وحبي للعمل اريد ان اقدم افضل ما لدي لكي استمر في العمل 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	السلام عليكم ورحمته الله وبركاته 
بالنسبه لهذا الموضوع فهو موضوعي المفل 

لانني شافرت الى ولايه جوا الهنديه التي تقع في جنوب الهند 
ولايه جوا ولايه سياحيه من تلطراز الرفيع تستقطب الاجامب من جميع انحاء العالم 
ادعوها ب ميامي الهند 
هي مدينه سياحيه خلابه تنقسم الى قسمين جنوب جوا وشمال جوا 
وعاصمتها بنجيم 
والعرب هناك والاجانب وناس محليون من جميع ولايات جوا 
شعب جوا شعب لطيف ومحبوب يتحدثون الانجليزيه والهنديه واللغه المحليه التابعه لهم 
انصح الجميع لزياره جوا فهي الافضل على الاطلاق 
شكرا