Subject: RE: Missing items #6486202115
From: Sachin Maheshwari <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Suvadeep Saha <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, ArishLaila <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 11 Jun 2020 15:16:50 +0000

Pls process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, June 11, 2020 7:12 PM
To: Suvadeep Saha <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; ArishLaila <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Missing items #6486202115
Importance: High

External email sender, please take precaution.
Hi Team,

Is there any update customer is chasing us on daily basis.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sachin Maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 2 June, 2020 20:31:27
Subject: Missing items #6486202115

 Hi Team,

Problem Statement: Missing items
Order Date : Apr 26, 2020
Order ID: 6486202115
Tracking ID: FP04280100041
Assistance Required: Need missing item
Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side.

The missing item is 160277284 - - Ingenuity Monkey Bouncer (quantity 2) (SAR 320)

Regards,
Fauzan

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