Subject: Re: Refund issue: Case id - 451400 Order Number: 9764557970
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 11 Jun 2020 07:09:19 -0700 (MST)

Please forward the below concern to the relevaln team. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 7 June, 2020 11:16:45 
Subject: Refund issue: Case id - 451400 Order Number: 9764557970 

Hi Team, 

Kindly find the attachment for your reference and do the needful. 

Problem statement: The customer is asking the proof for the refund as he had claimed the he had not received the amount. 

Case id - 451400 
Order Number: 9764557970 
Order Created: 12/17/2019 
Tracking id - FP1218000106 

RMA - 52715388 
Refund amount - AED 109.00 
Refund process date: 1/2/2020 
​ 
Assistance Required: We request you to please help us with the transaction details as per the customer request 
​ 
Regards, 
Manish