Subject: RE: Missing Items 6484911566
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 11 Jun 2020 13:37:26 +0000

Hi Fauzan,

Seems that the escalation was done multiple times.

Go ahead and get approval from concept head instead of sending multiple reminders

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, June 11, 2020 5:35 PM
To: Sagaya Suresh Kumar <[email-masked]>; ArishLaila <[email-masked]>; Sree Adhikessavan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohd Tahir <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Missing Items 6484911566
Importance: High

External email sender, please take precaution.
Hi Team,

We are still waiting an update on below case, kindly check and do the needful customer is chasing us on daily basis.

Thank you for you help.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd Tahir" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sachin Maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 24 May, 2020 23:10:24
Subject: Re: Missing Items 6484911566

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Mohd Tahir" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 18 May, 2020 00:30:40
Subject: Missing Items

Hi Team,

Problem Statement: Missing Item
Order Date: 22 Apr 2020
Order ID:6484911566
Tracking ID:S001083018446
Assistance Required: Need Missing Item

Issue Description: Customer placed order for 7 items but as per the customer he/ she only received  6 items under the consignment we can see that all 7 items have been shipped/ delivered from our side.

Missing Item is 159836037--Juniors 4-Piece Dollhouse Toy Set - 2

Regards,
Mohd Tahir

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