Subject: [JIRA] (REL-95018) Return process request (RMA :23854190& Order :6487138652)
From: "Sankar T (Jira)" <[email-masked]>
To: "fauzan musalman" <[email-masked]>
Date: Tue, 09 Jun 2020 17:41:24 +0000

Sankar T *made 1 update* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-95018 Return process request (RMA :23854190& Order :6487138652) 

Sankar T *made 1 update* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiY2ZlZmRhMTJmMTEyNGMyY2IwZjUzNDVlZjJkZDZmYzYiLCJwIjoiaiJ9 )

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REL-95018 ( https://landmark.atlassian.net/browse/REL-95018?atlOrigin=eyJpIjoiY2ZlZmRhMTJmMTEyNGMyY2IwZjUzNDVlZjJkZDZmYzYiLCJwIjoiaiJ9 )

Return process request (RMA :23854190& Order :6487138652) ( https://landmark.atlassian.net/browse/REL-95018?atlOrigin=eyJpIjoiY2ZlZmRhMTJmMTEyNGMyY2IwZjUzNDVlZjJkZDZmYzYiLCJwIjoiaiJ9 )
Updates
Sankar T 9:38 PM GST Assignee: Suhas Bennikal [email-masked]
Comments
Sankar T 9:38 PM GST

I have not processed the refund for the cancelled RMAs as it has to be checked with SCM team before processing. Also, going forward, please do not create RMA when the consignment is in transit and shipped status because there's a possibility of double refund when we get a consignment update from fareye. Today as an exceptional case, I have processed such cases also, but going forward, we will not process the RMAs which were created when the consignment is in transit and shipped status.

View issue ( https://landmark.atlassian.net/browse/REL-95018?atlOrigin=eyJpIjoiY2ZlZmRhMTJmMTEyNGMyY2IwZjUzNDVlZjJkZDZmYzYiLCJwIjoiaiJ9 )

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