Subject: Re: Refund
From: Shakeeb Arsalan <[email-masked]>
To: Mohd Tahir <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 9 Jun 2020 06:40:37 -0700 (MST)

It is marked as NDR, Add to the manual refund sheet https://docs.google.com/spreadsheets/d/1vveLoKJeQGAhz4u9yCon0WOMQxN6Ku_aJ-6YAF1OoOI/edit#gid=0 

From: "Mohd Tahir" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 1 June, 2020 16:02:35 
Subject: Refund 

Hi Team, 

Problem Statement: Approval for refund 
Order Date:Apr 1, 2020 
Order ID:6475639381 
Tracking ID: 290087953037 
​ 
Assistance Required: Customer want refund 

Issue Description: With the above references the order was redirected to courier partner SMSA and SMSA has not received it yet from the shipper,on the other hand customer would not be accepting the order any more due to a long delay as he want refund . Therefor kindly requesting you to grant approval of refund for the above said order. 

Regards, 
Mohd Tahir