Subject: [#688632] - 9772689357-Sent back to warehouse
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeel Ahmad Hajam <[email-masked]>
Date: Tue, 9 Jun 2020 05:37:16 -0700 (MST)

Hi Team, 

With reference to order# 9772689357 
RMA: 43116266 

Customer has not picked the order kindly process the RMA to refund for customer. 

Regards, 
Fauzan 

From: "Jessie Caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 1 June, 2020 19:44:13 
Subject: FW: [#688632] - 9772689357-Sent back to warehouse 

FYI 

From: Centrepoint Bawadi Mall <[email-masked]> 
Sent: Tuesday, May 19, 2020 8:26 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Jainul Ameer Mohammed Hussain <[email-masked]>; Ajith Manickyam <[email-masked]>; Mohd Rafeeq <[email-masked]>; Bsu Baw <[email-masked]> 
Subject: Re: [#688632] - 9772689357-Sent back to warehouse 

Good day! 

Dear Mr. Fauzan, 

Please be informed that the same order number was not collected by the customer since it was sent back to warehouse last 23-03-2020 through Max delivery prior to lockdown. Below attachment of the same for your reference. 

Thanks and Regards, 

Gladys 

Centrepoint Bawadi Mall 

Store Code: 21011 

CUG : (971) 526 935 937 

TEL : (03) 784- 0333 

From: Bsu Baw < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 19, 2020 4:19 PM 
To: Centrepoint Bawadi Mall < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: [#688632] - Delivery 

FYI 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 19, 2020 1:01 PM 
To: Bsu Baw < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#688632] - Delivery 

External email sender, please take precaution. 

ticket [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F688632&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C3007f1f7b6ed42c509e208d7fc114dcd%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637255023557122045&sdata=VPBFJ5jIPBOoZOSa%2BDjAZSktRi5Xw1YKQbR5FOH17SY%3D&reserved=0 | 
#688632 ] 

Hi Team, 

Problem Statement: Customer has not collected the order 
Order Date : Mar 12, 2020 
Order ID: 9772689357 
Tracking ID: 202003152173530 
Store Code: Babyshop21011 
Assistance Required: Need proof of Collection 
Issue Description: The order was placed on Mar 12, 2020 , And as per hybris the order is collected on Mar 23, 2020 and customer emailed us that he has not collected the order. 
Kindly update us with proof of collection. 

Regards, 
Fauzan 

688632:1125156 
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