Subject: Re: Arabic Language Test - Sadam Jalalaldeen
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 9 Jun 2020 02:01:31 -0700 (MST)

Hi Harpreet, 

My evaluation is 7/10. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 9 June, 2020 13:46:12 
Subject: Fwd: Arabic Language Test - Sadam Jalalaldeen 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Sadam Jalalaldeen / (0091) 8618147969 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Apologize to the customer and accept my mistake and not to loose the customer I can offer him a fast delivery to his correct address with a complimentary food item. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm a pharmaceutical student staying happy in hyderabad with my small family, I'm more into sport and healthy life,I was working in a pharmacy but due to lockdown I lost my job and trying to get a job as soon as possible to survive with my family. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	سرعة التعامل مع الذبون الجيد تكون افضل من الذبون السئ ولا بالنسبة لي لا يوجد فرق بين الذبونين الاهم هو اقتناع الذبون بما اقدمه له وهنا اكون قد نجحت في عملية بصورة جيدة. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	كفائتي باقناع الذبون 
اصراري باداء عملي بصورة مميزة 
الصبر علي الذبون والتعامل بهدوء 
معرفة طرقة عمل الشركة جيدا 
اداء عملي بصورة تجعلني اتطور فيه بسرعه 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	احب مدينة بنقلور لان لديها طريقة حياة مختلفة وجيدة اضافة الي ان الاجواء هناك جيدة بالنسبة لي، احب ان اسافر اليها كل عام خاصه وان اسرة زوجتي هناك، وددت ان اسافر هذا العام ولاكن بسبب الحظر لم اتمكن من ذلك واتمني ان يزول هذا الحظر حتي اتمكن من زيارتها مرة اخري مع اسرتي الصغيرة ، لدي بنقلور شوارع جميلة ونظيفة ومباني رائعة وحدائق خضراء تستحق الزيارة كل عام.