Subject: RE: Need POD Order ID: 6482430934 // 290088742855
From: Usman Aslam Qadri <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, "[email-masked]" <[email-masked]>, CS E-Commerce Support <[email-masked]>, Key Accounts - KSA <[email-masked]>
Date: Tue, 9 Jun 2020 05:44:09 +0000

Dear Shakeeb ,

Below for your information as you requested.

Barcode

Scan Time

Remarks

171088742866

5/10/2020 13:37

RTN TO LAND MARK

290088742855

5/8/2020 15:25

Shipment delivered

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Monday, June 8, 2020 6:37 PM
To: Usman Aslam Qadri; CS E-Commerce Support; Key Accounts - KSA
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Ebrahim; [email-masked]
Subject: Re: Need POD Order ID: 6482430934

Hi Team.

Kindly ssist regarding the following concern.

regards
shakeeb

________________________________
From: "Ebrahim" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Thursday, 4 June, 2020 20:10:54
Subject: Need POD Order ID: 6482430934

Hi Team,

Problem Statement: Need POD
Order Date : Apr 16, 2020
Order ID: 6482430934
Tracking ID: 290088742855

Assistance Required: Need Urgent POD

Issue Description: The order was shipped from our side on Apr 25, 2020 and as per shipa website the order delivered to customer on May 08, 2020, But customer claiming that she has received just one item from the order, Kindly check if shipment has been shipped from WH.

Regards,
Ebrahim Hageb