Subject: Re: Late Shipping // 6486047922
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, [email-masked]
Date: Mon, 8 Jun 2020 06:16:36 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 

Order Date: ​Apr 25, 2020 

Order ID: ​6486047922 
Tracking ID: FP05190001107 
Not shipped items : 161622101 & 161831573 
Assistance Required: Need Urgent Delivery 
the refund has been initiated for the following items 162148297 & 162080515, However the issue is still pending for the items mentioned above (161622101 & 161831573) 

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the order and refund the customer. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 31 May, 2020 19:55:21 
Subject: Late Shipping // 6486047922 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: ​Apr 25, 2020 

Order ID: ​6486047922 
Tracking ID: FP05190001107 
Assistance Required: Need Urgent Delivery 

Issue Description: As per Hybris, the order has been shipped on 4/27/20, but physically not received by the courier team, kindly do the needful ASAP. 

Regards 
Ataullah