Subject: Re: Arabic Language Test - Waris Khan
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 8 Jun 2020 04:27:23 -0700 (MST)

Hi Harpreet, 

My evaluation is 5/10 

regards 
shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 8 June, 2020 13:30:39 
Subject: Fwd: Arabic Language Test - Waris Khan 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Waris Khan / (+91) 7648903815 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all i would apologise to the customer for miss happ 
If possible i would like to provide or refund in the form of other food item which would not be so heavy on the pocket of the organisation 
I would thanks to the customer for being so cooperative and will to the deliver to the actual customer as soon as i can 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is waris khan lives in bhopal and my family is a family of five person my parents and a brother and a sister i belong to very well to do and working family 
I completed my schooling initially from model higher secondary school and completed bachelor's degree from darul uloom nadwatul ulama Lucknow in Arabic 
And also completed diploma from delhi in functional Arabic 
I am looking forward to explore my skills, potential by delivering the best services 
It will be my honor to work with my language skills 
I will try to fit in practically and be a great addition to the team 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين 
خدمة عملاء جيدة و خدمة عملاء رائعة فرقا مبينا 

العلاقه الرائعة مع الزبائن 
في كل يوم هذه هي العلاقه الجيده مع الزبائن والناس يفرحون بخدماتنا وشركتنا والناس يتداولون الى شركتنا ولا بد لنا ان نقيم مقومات الزبائن 
خدمات العملاء الجيدة هذا الزبائن يتداولون انا ولكن لا علاقه بيننا وبينهم بعد قضاء الزبائن 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اولا انا العبو دورا هم في مجال المبيعات و جدو الثقه العميقه في مجال المبيعات 

وانا احتمل الحيوية النشاة والصلاحية 

وبالاضافة الى ذلك أقضي كل العمل في الوقت المحدد 

واحاول حسب طاقة و احتمل القدرة على الاستماعي ارضإ الزبائن 

وانا احتمل مهارات حل المشاكل 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت الي بلد لكنوؤ فرايت هناك مميازات و خصائص و هي معروفة بها في العالم 
هي مدينة المساجد و النواب والحدائق والجبال والتلال 
فيها نهر كبير كبحر 
يقال لها إن تربة مدينة لكنوؤ فيها جاذبية َ هي مهوي الإفإدة 
من جاء ها استوطنها 
هي تمتاز عن مدن الأخري بطابعها القديم 
سافرت إليها مع أهالي قبل خمس سنوات و الآن أنا أستطيع أن أعبر مشاعري و عواطفي و خواطري لها 
لا أكاد أنساها في طول العمر