Subject: Re: Missing Item - 6487669905
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>, [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Sun, 7 Jun 2020 08:06:30 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 31 May, 2020 15:52:04 
Subject: Missing Item - Ticket ID 888273 

Hi Seeta, 
Kindly escalate this case. 

Problem Statement: (Missing items) Incomplete Set 

Order Date : 30/04/2020 
Order ID: 6487669905 
Tracking ID: 648766990522999991 
Store ID: Centrepoint21041 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 161582823 - - Juniors Printed 3-Piece Trolley Backpack Set with Free Tablet, where customer is complaining that the tablet is missing in the set. Customer complained at the store, and they said to contact CS team. 

Customer history: It is the customer's first order. 

The missing item is 161582823 - - Juniors Printed 3-Piece Trolley Backpack Set with Free Tablet, the cost of the item is SAR 129.00. 

Regards, 
Nikhil.