Subject: Re: Missing item: Order ID: 9775788830, Case id - 956105
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked], [email-masked]
Date: Sun, 7 Jun 2020 07:52:21 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 31 May, 2020 15:29:39 
Subject: Missing item: Order ID: 9775788830, Case id - 956105 

Hi Team, 

Please help us to resolve the below issue? 

Problem Statement: The customer has reported to us that he has not received one item 

Kindly note that the customer has cancelled one item (161773586 - - Juniors Silicone Food Feeder) however it got delivered to the customer and the item (160165114 - - Juniors Butterfly Walker with Activity Tray) has not delivered to the customer. 

Case id - 956105 
Order Date: 4/3/2020 
Delivery Date: 4/21/2020 
Order ID: 9775788830 
Tracking ID: S000857101821 

Missing Item name: 160165114 - - Juniors Butterfly Walker with Activity Tray) 
Item cost: AED 171.00 

Assistance Required: Need the missing item or process the refund for the same. 

Regards, 
Manish