Subject: Refund / returned order 6486594244
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], prakash iyangar <[email-masked]>, Otto Vangraan <[email-masked]>, Abhishek Sisodia <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 7 Jun 2020 06:47:58 -0700 (MST)

Hi Team. 

Problem Statement : Refund / returned order 

Order ID: 6486594244 
Tracking ID: FP05020001143 
The RMA has been created : 23848467 

Assistance Required : Kindly check if the items have been received back at the WH, Pls process the refund for the RMA mentioned above. 

Issue Description: The Customer hasn’t received the order 6486594244 yet. The tracking ID shows that the order is RTO delivered but hybris shows delivered. 

Thanks for your assistance. 

Regards, 
Shakeeb