Subject: Re: Missing item// 6474560784
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 6 Jun 2020 23:49:44 -0700 (MST)

Hi Sachin, 

Thank You for your assistance, Will do the needful 

Regards 
Shakeeb 

From: "sachin maheshwari" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 6 June, 2020 22:08:51 
Subject: RE: Missing item// 6474560784 

Hi 

Pls process manual refund & mark them as lost by warehouse. 

Regards, 

Sachin Kumar 

Assistant Manager – Ecommerce Operations 

Landline: +971 4 517 5412 

India Mobile: +91 85860 04494 

UAE Mobile:+971 56 408 0342 

[ mailto:[email-masked] | [email-masked] ] 

[ http://www.babyshopstores.com/ | www.babyshopstores.com ] I [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, June 5, 2020 6:17 PM 
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]> 
Subject: Re: Missing item// 6474560784 

External email sender, please take precaution. 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 29 May, 2020 17:29:25 
Subject: Missing item// 6474560784 

Hi Team, 

Please follow up with concerned team resolve the following issue. 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 30-Mar-2020 

Order ID:6474560784 

Tracking ID: 290082517813 

Assistance Required: Need missing item 

Issue Description: The customer placed order for 8 items but as per the customer he/she has only received 7 items, Under the consignment details we can see that all 8 items have been shipped/Delivered from our side. 

The customer history: 1 ITEMS OUT OF 8 IS MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161092489 - - Juniors Quest Rocking Walker the cost of the item is SAR 139.00. 

Regards, 

Algaily 

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