Subject: Refund issue: Case id - 451400 Order Number: 9764557970
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 6 Jun 2020 22:46:45 -0700 (MST)

Hi Team, 

Kindly find the attachment for your reference and do the needful. 

Problem statement: The customer is asking the proof for the refund as he had claimed the he had not received the amount. 

Case id - 451400 
Order Number: 9764557970 
Order Created: 12/17/2019 
Tracking id - FP1218000106 

RMA - 52715388 
Refund amount - AED 109.00 
Refund process date: 1/2/2020 
​ 
Assistance Required: We request you to please help us with the transaction details as per the customer request 
​ 
Regards, 
Manish