Subject: Re: late shipment ticket ID 974047
From: Ammar Asif <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 6 Jun 2020 01:40:46 -0700 (MST)

Hi team, 
any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 31 May, 2020 01:24:30 
Subject: late shipment ticket ID 974047 

Hi Team, 

With reference to order ID: 6483230599 
Tracking ID: FP05190001539 
Customer placed order on Apr 17, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 30 May, 2020 11:04:30 
Subject: late shipment ticket ID 974047 

Problem Statement: late shipment 
Order Date : Apr 17, 2020 
Order ID: 6483230599 
Tracking ID: FP05190001539 
Assistance Required: Need urgent shipment . 

Issue Description: the customer has placed his order on Apr 17, 2020 with the order id 6483230599, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 
Best regards 
Ammar asif