Subject: Missing item/ 6479712663
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 5 Jun 2020 05:17:02 -0700 (MST)

Hi team, 

Problem Statement: (Missing items) 
Order Date : Apr 10, 2020 
Order ID: 6479712663 
Tracking ID: 290085064860 
Assistance Required: Need missing item 

Issue Description: The customer is complaining that he has not received the item( 161159105 - - Juniors Multi-Function Playmat) but on hybris it shows that it was shipped with consignment under tracking id 290085064860. 
The missing item is 161159105 - - Juniors Multi-Function Playmat SAR199.00 

kindly check and update us about the same. 

Regards, 
Asjad.