Subject: Re: Missing items 6481556036 822097
From: Shakeeb Arsalan <[email-masked]>
To: Ala Hamood <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 5 Jun 2020 01:32:44 -0700 (MST)

it has been escalated in another escalation 

Disregard 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 2 June, 2020 10:39:42 
Subject: Missing items 6481556036 822097 

Hi Team, 

Problem Statement: Missing items 
Order Date: Apr 14, 2020 
Order ID: 6481556036 
Tracking ID: S000888105929 - S000897818653 
Assistance Required: Need a missing item 
Issue Description: Customer placed an order for 5 items but as per the customer she has only received 1 item, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

The missing item is 
155289145 - - Juniors Printed Play Ball 
157090538 - - Juniors Textured Blanket 
162052732 - - Juniors Soft Spout Cup with Handles - 250 ml 
162384878 - - Avent Natural 2-Piece Feeding Bottle - 260 ml 

Regards, 
Ala Aldin