Subject: RE: late shipment ticket ID 1063259
From: Sumon Satish <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Vinod Sharma <[email-masked]>, Savio Dcosta <[email-masked]>, Sharafuddeen Kulumbil <[email-masked]>
Date: Fri, 5 Jun 2020 07:29:46 +0000

Hi Team,

Order shipped from Jeddah conloc and handover to courier partner SAUDIPOST.

INVOICE_NO
ITEM_ID
DISPATCH_QTY
DISPATCH_CARTON_ID
COURIER_PARTNER
AWB_NO
PALLET_ID
SCAN_TO_LOAD_USER_ID
SCAN_TO_LOAD_DATE
SCAN_TO_LOAD_TIME
HANDOVER_STATUS
ORDER_LINE_STATUS
6490879317
162327423
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
161811772
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
162117062
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
162319333
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
160112019
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
162369330
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
162383732
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
160112017
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
162391191
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
160971412
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED
6490879317
162348884
1
ECJED667194
SAUDIPOST
CRDSAL0020032720
JEPLT00010589
110319
15-May-20
10:57:27
READY
SHIPPED

Thanks and Regards

Sumon Satish

Mobile: +966 549883395,Extn: 2054

Email: [email-masked]<mailto:[email-masked]>

Warehouse Al Khumrah 21436 I PO Box 23679 | Jeddah  l Saudi Arabia

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From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, June 3, 2020 8:48 PM
To: Escalations Dxbteam <[email-masked]>; Sumon Satish <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Vinod Sharma <[email-masked]>
Subject: late shipment ticket ID 1063259
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order ID: 6490879317
Tracking ID: CRDSAL0020032720
Customer placed order on May 11, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 1 June, 2020 19:07:47
Subject: late shipment ticket ID 1063259

Problem Statement: late shipment
Order Date : May 11, 2020
Order ID: 6490879317
Tracking ID: CRDSAL0020032720
Assistance Required: Need urgent shipment.

Issue Description: the customer has placed his order on May 11, 2020 with the order id 6490879317, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.

please do needful.

Best regards
Ammar asif

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