Subject: Re: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 5 Jun 2020 00:17:37 -0700 (MST)

Any update? 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 31 May, 2020 14:35:36 
Subject: Re: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162 

Please note that the customer is still chasing us for his refund. 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 28 May, 2020 13:01:27 
Subject: Re: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162 

Kindly note that still not received any update. Please do the needful. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 25 May, 2020 02:02:40 
Subject: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162 

Hi Team, 

Kindly update us regarding the status of the refund, customer is chasing us on daily basis. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 24 May, 2020 10:59:37 
Subject: Refund status: ​BANK_TRANSFER_IN_PROGRESS, Case id - 992624 Order Number: 977621162 

Hi Team, 

Please help us on the below refund as the customer is chasing us on daily basis. 

Problem statement: Refund Not initiated yet - ​BANK_TRANSFER_IN_PROGRESS 

Case id - 992624 
Order Number: 9776211625 
Order Created: 4/6/2020 
Tracking id - 45906676270 
Return request created: 4/11/2020 
RMA - 42971010 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse still the refund for the same has not been initiated. 

Regards, 
Manish