Subject: Re: Refund status - BANK_TRANSFER_IN_PROGRESS ​Case id - 640976 Order Number: 8373758885
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 4 Jun 2020 06:16:03 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 31 May, 2020 19:17:49 
Subject: Refund status - BANK_TRANSFER_IN_PROGRESS ​Case id - 640976 Order Number: 8373758885 

Hi Team, 

Kindly help us with the refund status so that we can iform the customer accordingly. 

Problem statement: Refund status - BANK_TRANSFER_IN_PROGRESS 

​Case id - 640976 
Order Number: 8373758885 
Order Created: 3/22/2020 
Tracking id - KWI2020/23020 

Return request created: 4/6/2020 
RMA - 42945399 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse still the refund for the same has not been initiated. 

Regards, 
Manish